Privacy Policy

The Enchanted Waffle & Elixirs

Effective Date: January 12, 2026
Last Updated: January 12, 2026

This Privacy Policy describes how The Enchanted Waffle & Elixirs (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit our website, place an order, subscribe to products, request catering services, sign up for email or SMS communications, or otherwise interact with our services (collectively, the “Services”).


1. Who We Are

Our website address is:
https://theenchantedwaffle.com

Business Name: The Enchanted Waffle & Elixirs
Business Address: 8120 Research Blvd, Suite B, Austin, TX 78758
Business Phone: 512.222.3478
Contact Email: hello@theenchantedwaffle.com


2. Information We Collect

A. Information You Provide

You may provide personal information when you:

  • Place an order or subscription
  • Request catering or event services
  • Create an account
  • Sign up for email or SMS communications
  • Contact us with inquiries or support requests

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order, subscription, and payment details
  • Communications and preferences you choose to share

B. Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information through cookies and similar technologies, including:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referring URLs
  • Interaction with site features

C. Information From Third Parties

We receive limited information from third-party services that help us operate, such as payment confirmations, shipping status, and analytics insights.


3. How We Use Information

We use personal information to:

  • Fulfill orders, subscriptions, and catering requests
  • Process payments and send confirmations
  • Communicate about orders, shipments, billing, and service updates
  • Provide customer support
  • Send marketing communications if you opt in
  • Improve our website, offerings, and user experience
  • Maintain security, prevent fraud, and comply with legal obligations

4. Subscriptions and Recurring Billing

If you enroll in a subscription or recurring product:

  • Billing occurs three (3) days before the scheduled shipment date
  • Subscriptions are billed monthly, unless otherwise stated at checkout
  • Charges are processed automatically using your selected payment method
  • Subscription communications, including billing notices and shipping confirmations, are considered transactional communications
  • You may manage, pause, or cancel your subscription through your account or by contacting us prior to the next billing cycle, subject to the terms presented at checkout

5. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This information helps with spam detection and site security.

An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/

After approval, your profile picture may be visible to the public in the context of your comment.


6. Media Uploads

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images displayed on the site.


7. Cookies, Analytics, and Preferences

We use cookies and similar technologies to support core website functionality, improve performance, understand usage, and measure marketing effectiveness.

Comment Cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies typically last for one (1) year.

Login and Account Cookies

  • A temporary cookie may be set to determine if your browser accepts cookies
  • Login cookies generally last two (2) days
  • Display preference cookies may last up to one (1) year
  • If you select “Remember Me,” login persistence may last up to two (2) weeks
  • Logging out removes login cookies

Content Editing Cookies

If you edit or publish content, an additional cookie may be saved indicating the post ID. This cookie contains no personal data and typically expires after one (1) day.

We use Google Analytics to analyze website traffic and usage trends.

You may manage cookies through your browser settings and our cookie preferences tool available on the website.


8. Embedded Content From Other Websites

Pages or articles on this site may include embedded content such as videos, images, maps, or social media posts.

Embedded content from other websites behaves as if you visited those websites directly. These third-party sites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with embedded content, particularly if you are logged into their platform.


9. Email and SMS Communications

Email

If you opt in to email communications, you may receive updates, promotions, and service-related messages. You may unsubscribe at any time using the link included in our emails.

SMS (Text Messaging)

If you opt in to receive text messages:

  • You may receive transactional messages related to orders, subscriptions, or deliveries
  • You may receive marketing messages only if you have expressly opted in

SMS Compliance Notice:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Additional SMS details:

  • Message frequency varies
  • Message and data rates may apply
  • You may opt out at any time by replying STOP
  • For help, reply HELP

Email and SMS communications are managed through Zoho.


10. Targeted Advertising and Data Sharing

We do not sell personal information in the traditional sense. However, we may share limited data with analytics or advertising partners in ways that some U.S. state privacy laws define as “sharing” for targeted advertising purposes.

You may opt out of such sharing using the cookie preferences and opt-out methods described in Section 7 or by contacting us at hello@theenchantedwaffle.com.


11. How We Share Information

We share personal information only as necessary to operate our business, including with:

  • Zoho (email and SMS communications, as described in Section 9)
  • Google Analytics (website analytics)
  • Easyship (shipping and fulfillment coordination)
  • WooCommerce (online ordering and checkout)
  • Talech (in-person payment processing)
  • Payment processors connected to WooCommerce and Talech
  • Professional advisors such as legal or accounting services
  • Authorities or regulators if required by law

12. Point-of-Sale and Offline Data

At this time, we do not actively collect or link personal information from in-person point-of-sale transactions for marketing or analytics purposes.


13. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of certain data sharing or targeted advertising
  • Receive a portable copy of your data

Submitting a Request

Email hello@theenchantedwaffle.com with the subject line “Privacy Request.”
We may request verification information before fulfilling certain requests.


14. Data Retention

We retain personal information only as long as reasonably necessary for business operations, subscriptions, accounting, legal compliance, and dispute resolution.


15. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system can be guaranteed to be completely secure.


16. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.


17. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services. Other data transfers occur only with the service providers described in this policy and solely for business operations.


18. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date above. Continued use of our Services constitutes acceptance of the updated policy.


19. Contact Us

The Enchanted Waffle & Elixirs
8120 Research Blvd, Suite B
Austin, TX 78758
Phone: 512.222.3478
Email: hello@theenchantedwaffle.com

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